Tag Archives: customer service

Customers give higher ratings and tips to politically conservative Airbnb hosts, Uber drivers and waiters than to ones with more liberal leanings, according to new peer-reviewed research I co-authored. That’s despite evidence ...

Retirement can be a ton of fun. After decades of grinding out long hours, you can finally sit back, kick your feet up and relax. Oftentimes, though, people can get tired of ...

Does your favorite restaurant need a little TLC? You can nominate your favorite locally-owned Topeka restaurant to receive a huge marketing package for free. It’s part of an initiative, called Top Local ...